Terms & Conditions
Our online store welcomes you!
1) WHAT DO WE OFFER?
Our online store offers the opportunity to all internet users to buy a wide range of products at competitive prices. We choose at our absolute discretion the products that we will present to the consumer public through yourtshirt.gr as well as to renew and / or withdraw them, at any time, without justification and without prior notice in any way.
Finally, our pricing policy as well as the methods of promoting our sales, through offers and / or discounts, are determined exclusively by us and we can modify them at any time, without prior notice in any way.
2) RECEIPT AND COMPLETION OF ORDER
Orders are completed through a specific process, which is described in detail below, because sometimes, for reasons that are not in our sphere of power, there is a case that a product that appears available on our website, is ultimately not available or is not delivered within of the delivery time listed on yourtshirt.gr. So, in order to be fully aware of the progress of the order you have placed and also protected from any such cases, the completion of your order is implemented through the following steps:
- SEND REQUEST FOR ORDER
We recommend you before your first order, to register as a user of yourtshirt.gr so as to make your service easier and better from our online department store.
• free choice of products and placement in the "shopping cart",
• start the process of sending an order request, through the "steps" indicated to you,
• fill in all the details of your request for order, which appear in the order form
• Appearance in the e-mail address you have stated to us, an automated message, with the details of the order request that our company will receive.
Do not forget that your requests are received by us with the explicit reservation of the thorough availability check of the products included in your order request, as at this stage the processing of your request by our company has not yet begun.
Finally, we inform you that we follow a strict policy of protection of your personal data and only with your explicit consent (which you grant by sending the form) are collected and processed, in the most secure and diligent way.
- PROCESSING REQUEST FOR ORDER
At this stage, we thoroughly check the availability of all the products mentioned in your order request. Particularly :
• In case there is availability of all the products mentioned in your request within the delivery time displayed in our online store, then we will confirm you by sending an e-mail to the e-mail address you have stated and will include all its details. The shipment of the products will then be made according to the delivery schedule of our partner courier company.
• In case there is not available any of the items you ordered and / or that a product can not be available at the delivery time listed in our online store, then our responsible employee will contact you by phone or via e-mail, in order to inform you about the unavailability.
In the event that for any reason neither of the above two communications becomes possible for a period of 10 days from the sending of your order request, then your request will be automatically canceled and you will have to send us a new request again.
-- PHONE ORDER
In case you choose to place your order by phone, you must know these terms and conditions.
With the final registration of your order by our service department, you automatically accept all the terms and conditions.
3) HOW DO YOU PAY?
To pay for the products you are interested in buying, you can choose from the ways suggested by our company.
A. Cash on Delivery Method.
Payment upon receipt of the order. When the employee of the courier company comes to your place to deliver the parcel to you, you pay in cash the value of your order. Shipping and cash on delivery are free for all orders shipped within Greece if they exceed 50 euros. For orders totaling less than or equal to 50 euros, shipping costs are 4.5 euros.
B. Payment by Credit Card.
You can use your credit card through the global and 100% trusted Stripe platform.
C. Payment via Paypal
You can pay with 100% insurance through Paypal.
4) PRODUCT DELIVERY & SHIPPING COSTS
Orders within Greece are not charged with shipping costs or cash on delivery costs if it is more than 40 euros. For orders up to 40 euros, shipping costs are 4 euros.
All orders are sent by our company no later than the next 3 working days (Monday to Friday), from the day you placed your order. Delivery times are not specific and take place between 10:00 to 19:00. If you wish a specific delivery time, you will be charged with the additional costs determined by the courier company that cooperates with us.
It is also noted that deliveries are not made on weekends and holidays. If you wish delivery within the weekend, you will be charged with the additional costs determined by the courier company that cooperates with us.
5) RIGHT OF WITHDRAWAL
You have the right to return the received product within 15 calendar days and request its replacement with another size or another product. We emphasize that the date of shipment of the returned product is considered the one indicated by the courier on the receipt, for the control of the deadline.
For returns (as in the case of change) you are charged the amount of 5 euros.
The return process is simple and is always done upon your request by email at firstname.lastname@example.org. Quickly, the change process is as follows: You send us the product to be changed with the courier working with us without any shipping costs. When we receive the product, we check if it meets the following conditions. If it meets them, we will send you the new product. The shipping cost of the new product is borne by you and is 5 euros if it is sent to you by the courier cooperating with us.
RETURNS OF PRODUCTS FROM COUNTRIES OUTSIDE GREECE
You have the right to return the product you received within 15 calendar days. For returns from abroad the transport costs of all routes are borne by the one who makes the return. It is noted that in case a refund is requested to a bank outside Greece, the final amount returned to the customer is calculated based on the value of the product at the date of purchase, minus shipping and transfer costs to a foreign bank (indicatively at € 11 to an Bank within the EU).
In any case, the returned products must be in the condition received by the customer. This means:
Do not have damage and their packaging should be the one that normally accompanies the product.
To be in excellent condition (with their factory packaging, ie box or jelly)
Be accompanied by all the documents with which the product was delivered (eg Retail Receipt, Invoice, etc.).
If the above conditions are met, you are free to send it back to us for replacement. Otherwise we reserve the right not to accept the return.
It is clarified that changes are always made to the current price of the product with the extra charge listed above. In case the new product you choose has a lower price than the one you return, you are entitled to a discount coupon, worth equal to the difference that arises. Refunds for the above case are not made.
Return of Defective Products
In cases where, through proven fault of yourtshirt.gr, products of poor and defective quality were sold or by mistake in receiving the order, in the invoicing, in the shipment, damaged during transport, with poor packaging, etc. then yourtshirt.gr takes full responsibility for the replacement, the return cost (in which case it will deposit the corresponding amount of expenses in a bank account that will be indicated to it), as well as the remittance costs.
In order to determine if the product is defective you should send us by email at email@example.com photos of the product in order to be checked by the competent department of the company. If you send us the product without following the above procedure, you are fully charged all the costs of transporting the product plus what arises as well as our company reserves the right to refuse to receive it.
The terms of return remain the same as those mentioned above.
It is possible to cancel your order in the following cases:
a) Before sending the product - Cancellation is possible by sending an e-mail to the email address firstname.lastname@example.org daily 09: 00-17.00 except Saturday and Sunday.
b) After receiving the product you can exercise your right to withdraw, within 15 calendar days from the day of receipt of the product.
It is clarified that in order to proceed with the return of the product, the conditions mentioned above regarding the damage of the returned products, etc. must be met.
Within 15 calendar days from the day you received the product, you have the right to return it and get your money back. Refunds are always made at the purchase price of the product on the day of purchase, less 10 euros for shipping costs (5 euros for shipping and another 5 euros for the return of the product, an amount which we do not charge our customers during delivery of the order, provided that they will not make use of the right of withdrawal). Your money will be deposited within 14 working days from the moment we receive the products to be returned and if they meet the conditions for returned products as described above.
It is reminded that a refund is made only in the case of using the right of withdrawal. In case of change with another product of lower value, you are entitled to a discount coupon equal to the resulting difference, minus 5 euros relating to the shipping costs of the change, as described in paragraph 6, "RETURNS - PRODUCT CHANGES".
In any case (including the change), if you choose any other way to return the product except the courier cooperating with us, you will be charged € 5.00 which relate to the shipping costs of your order from us to you as well as all the shipping costs of the product from you to us.
6) SHIPPING ABROAD
1. Shipping to Cyprus
Shipments to Cyprus are made once a week.
2. Shipments to other countries
For shipments to the following countries (Albania FYROM, Bulgaria, Romania, Austria, Belgium, Germany, Switzerland, Netherlands, Italy) the payment method is exclusively Credit Card.
NOTE 1: Delivery of orders outside the European Union may incur additional costs for the consignee (taxes, duties, etc.) in accordance with
Legal status of each country. Before ordering, it would be good to be aware of any additional costs that may arise with the delivery of your order.
NOTE 2: For very specialized cases (in products weighing more than normal) it may be necessary to weigh the product you want in order to calculate the exact shipping cost.
3. Estimated delivery time
For all countries (except Cyprus), the estimated delivery time ranges from 5 to 10 working days.
4. Returns - Changes
For any returns - changes, for all the above countries, the shipping costs are borne by the customer.
7) USE - OPERATION - WEBSITE CONTENT
Both yourtshirt.gr and the consumer are committed to the correct and based on good faith and transactional manners use and operation of the website.
We also recommend that you use the latest versions of browsers as well as Adobe Flash Player to display additional graphics.
The user - consumer - member of yourtshirt.gr acknowledges and accepts that in order to use some of the services of yourtshirt.gr you may need to download (download) on its PC some upgraded electronic programs. Yourtshirt.gr reserves the exclusive right, and the consumer unreservedly accepts it, to permanently or temporarily suspend the operation of yourtshirt.gr with or without notice to the users / members and visitors of yourtshirt.gr.
In any case, the user - consumer - visitor - member undertakes the obligation and accepts that they will not use yourtshirt.gr to send, publish, send by e-mail or transmit in any other way any content that is illegal, harmful, threatening, offensive, disturbing, defamatory, defamatory, vulgar, obscene, libelous, violates someone else's privacy, shows empathy, or expresses racial, ethnic, or other discrimination, may harm minors in any way, or may not be transmitted by law infringes any patent, trademark, trade secret, copyright, copyright or other proprietary right of the third party, contains any information contained therein; software or any other codes, files or programs designed to interrupt, damage, destroy or equip the operation of any computer software or hardware, whether intentionally or unintentionally in violation of applicable Greek and Community law and its provisions, may interfere third parties in any way and any Content is used to collect or store personal data about other users.
The company is responsible daily for the correct and accurate publication of all information regarding the products it promotes and promotes from yourtshirt.gr. However, our company is not responsible for any errors in the operation of the online department store, in the listed and displayed information (such as the listed price, availability, photo, type, etc.) that may be indicatively due to technological failures and errors. , typographical and / or "human" errors and / or incorrect information from suppliers, even through its negligence.
Please, in case you find any error before and / or after the completion of your order, send us a relevant e-mail to the email address email@example.com. In any case, however, if you find an error, we ask you not to send an order request before notifying our company to clarify this issue.
The commercial strategy of yourtshirt.gr and our pricing policy are fully harmonized with the provisions on protection of competition. For this reason, the prices of the products sold on yourtshirt.gr may differ from other similar products sold in other points of sale, since yourtshirt.gr from time to time makes product offers or other promotions whenever it deems necessary for the more appropriate achievement of its business objectives.
Yourtshirt.gr has the exclusive right to change the price of any product, at any time, without justification and without prior notice.
All content of the website, including the designs on the clothes are the intellectual property of yourtshirt.gr and are protected under the relevant provisions of Greek law, European law and international conventions.
It is forbidden to copy, distribute, transfer, download, resell, mislead the public about the real owner - creator of the content of the online store. Reproduction, republishing, uploading, uploading, announcement, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of yourtshirt.gr company that through the online directory yourt holder of the above copyrights. This is valid from 15 July 2020.
9) PERSONAL DATA
Yourtshirt.gr takes every possible care to receive from you your complete and correct information. Therefore, our company does not bear any responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or in a timely manner due to your sending of incorrect personal information.
In particular, any notice that will be made to the email address you have given us (eg for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by you. The same applies to the communication and shipping address of the products as well as to the contact telephones. In any case, you are obliged to update your data every time there is a change in it.
For your own better service and facilitation of your future purchases you should register as users of "yourtshirt.gr" (log in) when you first send an order request to our company, so when you first send an order request - visit you request to open an account with us and create a user profile (Name, gender and date of birth), using your own unique security codes (username & password). When you register as registered users the company may also you as registered users agree to install a session cookies system solely for your identification and your transactions to create your history as a customer that appears on your personal page and is visible only to you. The above session cookies have the sole purpose of serving the best management of your profile and your transactions so that you do not have to declare your details from the beginning every time you visit yourtshirt.gr. Session cookies are deleted as soon as you are logged out by a registered user.
Yourtshirt.gr collects your absolutely necessary personal data, exclusively and only in the context of conducting transactions with yourtshirt.gr and our communication with you to complete the transaction between us. In any case, you have the possibility of unimpeded access to this data as well as to request the deletion of your data. You are also entitled to exercise at any time all your rights under Articles 11-13 of Law 2472/1997. In any case, your data is kept by our company only for as long as you are a registered user of yourtshirt.gr and / or for as long as your transactions with us are executed and are deleted as soon as you are deleted as a user and / or the transaction with you is completed. .
Your personal data is not disclosed to any third party and is managed exclusively by our company, with the exception of: i) the data related to the execution and settlement of electronic payments by credit card and ii) the data that are absolutely necessary for the execution of your order from the companies cooperating with us.
All your data is protected and managed in accordance with the terms and rules of Greek law and especially of law 2472/1997, and our company strictly follows all the rules established by the relevant legal framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all necessary measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions.
The user - consumer - member of yourtshirt.gr should also safeguard the confidentiality of his data and not make disclosures to third parties (even through his negligence) or grant the use of his data by third parties. It is also recommended to change the user password (password) at regular intervals. The company reserves the right for any damage due to faulty violation of the above obligations of the user - consumer - member of yourtshirt.gr. Finally, in order to complete the ordering process, you accept the sending of automated or personalized e-mails both directly to your PC and in person to the e-mail address that you have notified us, as well as any telephone communication to the telephones you have notified us, from company employees us.
10) DATA AND TRANSACTION SECURITY
Yourtshirt.gr takes all the necessary measures (data encryption, etc.) to seamlessly secure personal data and transactions. Customer data is not disclosed to third parties and during your browsing the site remains encrypted and therefore not visible by unauthorized third parties. Encryption is valid in all stages and all procedures of transaction and sending of your personal data - data to and from yourtshirt.gr as all indicative in the shopping cart, in the wish list, in your personal page of registered user, in the page of creation of account of registered user (log in), in the order form, during the transfer of data to and from the company, etc.
The codes used for your identification are: i) the Password (e-mail or username) and ii) the Personal Security Code (password), which every time you enter them provide you with absolute security access to your personal information. data. You can change the above codes at any time and as often as you wish.
The only one who has access to your data is you through the above codes and you are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise our company is not responsible for the use of the secret code by an unauthorized person.
For security reasons, we recommend that you change the above codes at regular intervals and avoid using the same and easily traceable codes, using if possible not only letters and numbers but also symbols to create your passwords.
11) LIMITATION OF THE LIABILITY OF THE COMPANY
The user-consumer - member of yourtshirt.gr explicitly, irrevocably and unreservedly accepts the absolute right of the company to stop using his / her passwords in the services of yourtshirt.gr and to stop the provision of the content and information of yourtshirt.gr whenever she considers that these terms are violated by him. Also, yourtshirt.gr may terminate, suspend or modify its operation in whole or in part, permanently or temporarily at any time with or without prior notice to the user - consumer - member of yourtshirt.gr.
Yourtshirt.gr is not responsible, in case for any reason, including the case of negligence, its operation is interrupted or it becomes difficult and / or impossible to access it and / if, despite the observed security measures, "viruses" are detected or other malicious software and transmitted to the user / visitor terminals, or if unauthorized third parties interfere in any way with the content and operation of the website, making it difficult to use or causing problems in its proper operation or stealing personal data of customers and registered users of yourtshirt.gr.
Furthermore, yourtshirt.gr bears no responsibility in relation to the consumer's communication with third parties that may be advertised on yourtshirt.gr, while it is not responsible for any issue arising from the possible conclusion of any commercial transaction between the user / member and the third party advertiser.
Also, yourtshirt.gr is in no way responsible for any claims of legal or civil and / or criminal nature, nor for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative consists of loss of profits , data, lost profits, monetary satisfaction, etc.) by users - consumers - members of yourtshirt.gr or third parties for reasons related to the operation or not and / or the use of yourtshirt.gr and / or in inability to provide services and / or information available from the company through yourtshirt.gr and / or from any unauthorized interventions of third parties in products and / or services and / or information available through it and / or created security gaps.